Refund & Cancellation Policy
At MK MOBILE AND COMPUTER SEAL AND SERVICE CENTER (“we,” “our,” or “us”), customer satisfaction is our top priority. This Refund & Cancellation Policy outlines the terms and conditions under which refunds and cancellations are processed for purchases made through our website https://www.mkbazar.in. By making a purchase with us, you agree to the following terms:
1. Order Cancellation
1.1. Cancellation by Customer
Within 24 Hours: You may cancel your order within 24 hours of placing it without any penalty. To cancel, please contact our customer service team at Mkbazarsale@gmail.com or call us at +91 8542963466 / +91 9696827178.
After 24 Hours: Orders can be canceled before they are dispatched for shipping. Once the order has been shipped, cancellations will no longer be accepted.
How to Cancel: To request a cancellation, please email us at Mkbazarsale@gmail.com or call our support team with your order details.
1.2. Cancellation by MK Mobile and Computer Seal and Service Center
We reserve the right to cancel orders for reasons including but not limited to:
Unavailability of stock
Inaccuracies in product pricing
Suspected fraudulent transactions
In such cases, you will receive a full refund of the amount paid.
2. Refund Policy
2.1. Eligibility for Refunds
Defective or Damaged Products: Refunds are available for products that arrive damaged or defective. To qualify, you must notify us within 7 days of receiving the product and provide photographic evidence of the damage or defect.
Incorrect Products: If you receive an incorrect product, please contact us within 7 days for a replacement or refund.
Non-Refundable Items:
Products that have been used, opened, or tampered with.
Perishable items such as batteries once opened.
2.2. Refund Process
Request Submission: To initiate a refund, please email us at Mkbazarsale@gmail.com or call us at +91 8542963466 / +91 9696827178 with your order details and reason for the refund.
Approval and Processing: Once your refund request is approved, we will process the refund to your original payment method within 7-10 business days.
Partial Refunds: In some cases, only a partial refund may be granted (e.g., for items not returned in their original condition).
3. Return Shipping Costs
Damaged or Defective Items: We cover the return shipping costs for items that are defective or damaged upon arrival.
Customer-Initiated Returns: For cancellations or returns not due to our error, the return shipping costs will be the responsibility of the customer.
Return Instructions: Please contact us before returning any items to receive proper return instructions and authorization.
4. Order Modification
Before Dispatch: If you need to modify your order (e.g., change the shipping address, add/remove items), please contact us as soon as possible at Mkbazarsale@gmail.com or +91 8542963466 / +91 9696827178. Modifications can only be made before the order is dispatched.
After Dispatch: Once the order has been shipped, modifications are not possible. You may need to follow the return process outlined above.
5. Refund Authorization
All refund requests must be authorized by our customer service team. Unauthorized refunds will not be processed.
Verification: To protect against fraud, we may require additional information to verify your identity before processing a refund.
6. Contact Us
If you have any questions or need assistance regarding our Refund & Cancellation Policy, please do not hesitate to contact us:
MK MOBILE AND COMPUTER SEAL AND SERVICE CENTER
Address:
Moh- Hunsapura, Post - Kopaganj,
District - MAU, Uttar Pradesh - 275305, India
Contact Person: Mr. Rajkumar Pandey
Phone Numbers: +91 8542963466, +91 9696827178
Email: Mkbazarsale@gmail.com
Website: https://www.mkbazar.in
Your satisfaction is our priority. We strive to ensure that your shopping experience with us is smooth and enjoyable. Thank you for choosing MK MOBILE AND COMPUTER SEAL AND SERVICE CENTER.
